Archive for March, 2010

Outdoor Photo Gear – A story of exceptional customer service

Posted on 30. Mar, 2010 by .

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Many moons ago, I used to work in the retail industry. While my job rarely took me to the front lines of retail service, I was always keenly aware of the many challenges involved in providing customers with a great level of service. Stories of poor customer service abound on the various Internet forums one comes across and that is all useful information. But, I think it is even more important to share the positive…

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